May 30, 2023

Tech Articles

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Asrock will send you a replacement motherboard if you can

Asrock will send you a replacement motherboard if you can’t get the stickers out of your DIMM sockets

WTF?! It all started out with a Reddit publish, as these matters frequently do. Redditors shared some gory shots of an Asrock X670E Steel Legend with bits of a sticker caught to the insides of the memory slots, and commenters swiftly arrived to the horrifying realization that Asrock was adorning their motherboards with a sticker that cripples them.

The sticker (pictured down below) is a warning underneath the guise of an installation information. It has some tables expressing wherever to set up the memory, a note warning that the initially boot right after a CMOS reset could just take a even though, and another table with the boot times linked with distinct memory capacities — up to 400 seconds or six and a 50 % minutes for four 32GB sticks.

In a thread about the difficulty, eager Redditor u/PalmMallMars proposed that the sticker was there to stop customers from using the motherboard back again to the retail outlet for a alternative, wondering it was defective due to the fact of the lengthy boot times. As a substitute, users are replacing the board because they can not peel the sticker off with no it leaving residue in the DIMM slots.

Very last 7 days, the first photographs of the sticker disintegrating into the boards (masthead) drew contempt on r/AMD and other hardware subreddits, as the sticker adheres straight onto the DIMM slots. If it tears, it can depart a residue that partially blocks the interface concerning the memory sticks and the motherboard. It also seems atrocious.

The good news is that the challenge is modest in scope. Asrock declared previous thirty day period that it had solved the long boot time challenge with the help of AMD and was deploying an up-to-date BIOS to the assembly line. Boards with the updated BIOS really don’t need the warning and will not have the sticker, so it is just those people very first several that delivered out that do.

If you do have the sticker and will not want to or can’t mail your board in for replacement, there are approaches to take away the sticker residue yourself. If the sticker is nevertheless on the board, warmth it with a hair dryer to start with, then attempt to peel it with a little something plastic, like an outdated reward card. If the sticker has disintegrated, the hair dryer and some tolerance are most likely nevertheless your ideal bet. You could also consider cotton tips dabbed into non-conductive cleansing brokers at your peril.

Nonetheless, presented that Asrock is good with replacing the motherboard for you, you may well as very well acquire them up on the supply. You can return the board to where you brought it and say there is certainly a difficulty with the memory slots.